StarDot devices have limited internal storage and is primarily designed to FTP images to your remote server. However, using the trigger menu (admin.cgi?trigger), you can program the device to buffer images internally when an event occurs (door opening, alarm going off, etc.). After buffering the...

For StarDot IP cameras, the top lid must be removed. Once the circuit board is visible, press and release the "Defaults" button on the circuit board (the camera must be powered up and fully booted first). For StarDot video servers, most models have a small hole on the front panel. Using a...

Although not supported, it is possible. The method varies slightly with cameras and video servers. This is considered advanced and should not be attempted by anyone not accustomed to manually editing files/scripts. Please ensure that you have the latest firmware before making any changes. ...

On the FTP configuration page, in the Hostname field, add the port port number after the hostname (preceded by a space). Hostname: myhost.com 2121

Although we do not support this function it is possible to connect a Netcam directly to your PC using a network cable. This will only work with a PC running Windows XP or newer. We recommend that you use a router or network switch with your Netcam, as this will allow you to connect to your Netcam...

NetCam behaves like any PC when it boots up. Unless previously configured with a static IP address, NetCam waits for a DHCP server to auto assign an IP address. If no DHCP server is present, NetCam will automatically assign itself its own IP address. To find out what the IP address is,...

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If you have created a new password that is longer than 8 characters, you will find that it is not recognised when you try to log into the camera via a web browser. This is because it will only support a password less than 8 characters. To regain access to your camera, simply enter the first 8...

No, because the StarDot device settings are stored in non-volatile flash memory.

Yes. To do this you will need to manually change a config file within the camera. 1. Log into your camera configuration 2. Click on the Advanced Tab. 3. Click on Manual Config Tab. 4. Within this page there will be a config file called crontab in the list. 5. Highlight this and click the...

Although the NetCam series of IP cameras has an extended industrial temperature range (-40°C/F to +50°C / 120°F), there are extreme heat situations where a cooling fan may make sense. Although StarDot does not provide a cooling option, there is a third party Solar Panel / Fan option you can...

In the Trigger Tab / External Trigger section,  there is a new option for Edge or Level Level:  This is triggered when the voltage is either High or Low. Edge:  This is triggered when the voltage is either Rising or Falling.